Terms & Conditions, Refund Policy

Terms and Conditions

*Terms and Conditions as at 3/3/2017

  1. TERMS AND CONDITIONS (“TERMS”)
    Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
  2. TERMINATION
    We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
  3. LINKS TO OTHER WEB SITES
    Our Service may contain links to third-party web sites or services that are not owned or controlled by ACT. ACT has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that ACT shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
  4. GOVERNING LAW
    These Terms shall be governed and construed in accordance with Australian Law, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
  5. CHANGES 
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 60 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.  By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service. If you have any questions about these Terms, please contact us.

*Terms & Conditions last updated 3/3/2017

Shipping

SHIPPING

All orders placed online for physical items, including but not limited to certified transcripts and reissued testamurs will be delivered via Australia Post unless other arrangements are made by the customer. Shipping times may vary based on location.
ACT is not responsible for items which go missing in transit.
We endeavour to dispatch stock orders within 14 days of payment reconciliation.

Refund Policy

*Refund policy as at 3/3/2017

  1. SCOPE OF THIS POLICY
    This policy only applies to refunds in relation to items or services purchased through ACT’s website. This policy does not extend to other services provided by the Australian College of Theology such as tuition for courses.
  2. REFUNDS FOR ITEMS
    If a customer wishes to cancel the purchase of an item (such as a student transcript or testamur) before the item is delivered by ACT (defined by when the item is posted), the customer has the right to a full refund. ACT will attempt to process all refunds within 14 days of the request for a refund.
  3. REFUNDS FOR SERVICES
    If a customer wishes to cancel the purchase of a service (such as an appeal against a grade awarded for a unit), no refunds are available.

*Refund policy last updated 3/3/2017